Smart Union refers to a development model that utilizes information technology and internet technology to apply modern technological means to union organization management and services. Through digital, intelligent, and data-driven means, smart unions aim to enhance the efficiency and service level of union organizations, meet the needs of members, and promote innovation and development of union work.

Smart unions can include applications in the following areas:

Member management: Utilize information systems and databases to manage member files, achieve centralized storage, query, and update of member information, and facilitate the processing of member enrollment, withdrawal, payment, and other affairs.

Electronic services: Provide electronic services such as online application, online payment, and online transactions, facilitating members to remotely handle related affairs, reducing time and space constraints, and improving service efficiency.

Organizational communication: Through mobile applications, social media, or exclusive platforms, real-time communication and information transmission between trade unions and members are achieved, and content such as trade union activities and policy interpretations are published to promote member participation and interactivity.

Training and learning: Establish online learning platforms or mobile learning applications, provide online courses and resources for vocational training and skill enhancement, meet the learning needs of members, and enhance the quality and competitiveness of workers.

Service resource sharing: Integrate service resources and preferential policies within and outside the trade union, provide social welfare services such as employment information, career counseling, and health insurance to members, and increase their welfare and sense of gain.

Data analysis and decision support: Through big data analysis and intelligent technology, mining and analyzing member data, understanding member needs and behaviors, and providing decision-making reference and strategic planning for trade unions.